{
  "slug": "freshdesk",
  "name": "Freshdesk",
  "category": "other",
  "category_label": "Other Services",
  "domain": "freshdesk.com",
  "status": "operational",
  "status_label": "Operational",
  "is_down": false,
  "summary": "Freshdesk is operational (not down) as of 2026-11-03T09:38:09.784Z.",
  "as_of": "2026-11-03T09:38:09.784Z",
  "active_incident": null,
  "uptime_90d": {
    "percent": 100,
    "days_with_data": 61
  },
  "recent_incidents": [
    {
      "status": "degraded",
      "started_at": "2026-11-02T10:18:17.188Z",
      "ended_at": "2026-11-02T13:23:06.389Z",
      "duration_seconds": 11089,
      "ongoing": false
    },
    {
      "status": "degraded",
      "started_at": "2026-10-31T09:03:09.809Z",
      "ended_at": "2026-10-31T12:18:08.106Z",
      "duration_seconds": 11698,
      "ongoing": false
    }
  ],
  "check_interval_minutes": 5,
  "official_status_url": "https://updates.freshdesk.com",
  "source": "StatusDrop reads the service's official status page and records its overall status.",
  "url": "https://statusdrop.dev/status/freshdesk",
  "api_url": "https://statusdrop.dev/api/v1/services/freshdesk",
  "markdown_url": "https://statusdrop.dev/status/freshdesk.md",
  "generated_at": "2026-11-03T09:38:35.363Z"
}