Question 1

What does StatusDrop monitor?

Accepted Answer

StatusDrop monitors the official status pages of 550+ third-party services your SaaS depends on, like Stripe, AWS, Cloudflare, GitHub, Vercel, and more. Pro users can also add health checks to monitor their own endpoints (HTTP ping, check for 2xx). It answers the question your customers are asking: "Is it us, or is it them?"

Question 2

How does the embeddable widget work?

Accepted Answer

Add a single <script> tag to your website. The widget (14KB, zero dependencies) fetches your stack's live service statuses and renders a compact UI. It polls every 60 seconds. Hover to see service details, click to open your hosted status page. The Minimal template is free for all users, with more templates on Pro.

Question 3

How often are statuses checked?

Accepted Answer

Free plans check every 5 minutes. Pro plans check every minute. We have dedicated parsers for all major platforms: Atlassian Statuspage.io, Instatus, Status.io, BetterStack, AWS, Google Cloud, and Azure. Results are normalized into a consistent format: operational, degraded, partial outage, major outage, or unknown.

Question 4

What if my service isn't in the catalog?

Accepted Answer

You can add any service with a status page URL. We auto-detect Statuspage.io format and support multiple parser types. Free users can request services to be added to the catalog, Pro users can add unlimited custom URLs directly.

Question 5

What's included in the free plan?

Accepted Answer

1 stack with up to 5 services, 1 widget template (Minimal), light/dark/auto themes, 7-day status history, and 5-minute check intervals. The free widget shows a small "Powered by StatusDrop" link.

Question 6

What does Pro unlock?

Accepted Answer

Up to 10 stacks with unlimited services, 1-minute check intervals, 90-day history, health checks for your own endpoints, custom CNAME domains for your status page (e.g. status.yourapp.com), white-label mode, a visual status page builder, Slack/Discord/Telegram/email alerts, REST API access for programmatic management, catalog publishing, and all widget presets. $14.99/month or $99.99/year ($8.33/month). Early adopter pricing, locked forever.

Question 7

Do you have an API?

Accepted Answer

Yes. The public REST API gives you read-only access to status, services, history, and RSS feeds for any stack. No authentication needed. Pro users also get an authenticated API with full CRUD for stacks, services, and catalog publishing. Generate your API key in Dashboard > Settings. Full documentation at /docs/api.

Question 8

Can I get alerts when a service goes down?

Accepted Answer

Yes. Pro users can configure Slack, Discord, Telegram, and email notifications. Alerts fire automatically when a service's status changes.

Question 9

How is StatusDrop different from StatusGator or IsDown?

Accepted Answer

Those are enterprise IT dashboards ($37-72/month) designed for internal DevOps teams. StatusDrop is an embeddable widget and hosted status page ($0-14.99/month) built for SaaS founders who want to show third-party service health directly on their own site.

Question 10

Can I hide which services I use from my users?

Accepted Answer

Yes. White-label mode lets you rename services (e.g. "Payment API" instead of "Stripe"), hide favicons and external links, and remove the "Powered by StatusDrop" badge. Your users see service health without knowing your tech stack.

Question 11

Can I try Pro features before paying?

Accepted Answer

The free plan gives you a fully functional setup to evaluate the product. When you're ready for unlimited services, faster checks, custom domains, and branding removal, upgrading takes one click.

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