1. Acceptance of Terms

By accessing, browsing, or using StatusDrop ("the Service"), operated at statusdrop.dev, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree with any part of these Terms, you must not access or use the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Who We Are

StatusDrop is an independent software product operated from Romania, within the European Union. Throughout these Terms, "StatusDrop," "we," "us," and "our" refer to the operator of the Service.

Full legal and registration details of the operator are available on request by writing to hello@statusdrop.dev. For questions specifically about personal data, contact hello@statusdrop.dev.

3. Description of Service

StatusDrop is a software-as-a-service (SaaS) platform that provides:

Embeddable status widgets that display real-time health information of third-party services on your website.
Hosted status pages accessible at statusdrop.dev/s/your-slug (or via a custom CNAME domain) showing aggregated service health data.
A visual widget builder for configuring widget templates, themes, and display options.
A pre-integrated service catalog of 550+ popular third-party services with automated status monitoring.
Incident and scheduled maintenance announcements published on your status page.
Status page email subscriptions, allowing your visitors to opt in to notifications about your incidents and maintenance windows.
Webhook notifications (Slack, Discord, Telegram) and email alerts for status changes.
A REST API and API keys for programmatic access to your stacks, services, and status data.

StatusDrop monitors publicly available status page APIs and aggregates this information for display. Except where you explicitly configure a health check against a URL you control, we do not provide uptime monitoring of your own infrastructure; rather, we track the health of the third-party services your application depends on.

4. Account Registration

To use the Service, you must create an account through our authentication provider, Clerk. By registering, you agree to:

Provide accurate, current, and complete information during the registration process.
Maintain and promptly update your account information to keep it accurate and complete.
Maintain the security and confidentiality of your account credentials.
Accept responsibility for all activities that occur under your account.
Notify us immediately at hello@statusdrop.dev if you become aware of any unauthorized use of your account.

You must be at least 16 years of age to create an account and use the Service. One person or legal entity may not create multiple accounts in order to obtain repeated free trials. We reserve the right to refuse registration or cancel accounts at our discretion.

5. Free Trial

Every new account receives a 14-day free trial with full access to every feature of the Service.

No payment method is required to start the trial. We do not ask for card details at signup and we cannot charge you during the trial.
The trial begins when your account is created and runs for 14 consecutive calendar days.
When the trial ends, access to the Service is suspended until you start a paid subscription. Your configuration data is retained as described in section 18.
No charge of any kind is made unless and until you actively choose to subscribe and enter payment details.
Trials are limited to one per person or legal entity. We may withdraw or shorten a trial if we detect abuse, including the creation of multiple accounts to extend free access.

The trial exists so you can evaluate the Service in full, at no cost and at no risk, before committing to a paid subscription.

6. Subscription, Automatic Renewal, and Billing

StatusDrop offers a single subscription plan:

StatusDrop Plan ($9.99/month, or $49.99/year): Includes unlimited service stacks, unlimited services per stack, unlimited custom URLs, all widget templates and themes, 1-minute check intervals, 90-day status history, Slack/Discord/Telegram webhook notifications, email alerts, incident and maintenance announcements, status page subscribers, custom CNAME for status pages, optional removal of the "Powered by StatusDrop" badge, REST API access, and access to the full widget builder.

6.1 Automatic renewal

Your subscription renews automatically and continues to be charged until you cancel it.

When you subscribe, you authorize us and our payment processor to charge your payment method the subscription fee, on a recurring basis, at the interval you selected (monthly or annually).
At the end of each billing period, your subscription renews automatically for another period of the same length, at the then-current rate, and your payment method is charged automatically. No further action or confirmation is required from you for a renewal to occur.
Renewals continue indefinitely until you cancel. Cancellation is your responsibility and must be carried out by you, as described in section 7.
Your current billing period and next renewal date are visible at any time in your dashboard under Settings, in the Plan & Billing section.
Not using the Service does not pause, suspend, or cancel your subscription, and does not stop renewal charges.

6.2 Payment processing

All payments are processed through Stripe via our authentication and billing provider, Clerk. By subscribing, you agree to:

Provide valid and current payment information through the Stripe checkout process.
Authorize recurring charges at the applicable subscription rate (monthly or annual).
Keep your payment information up to date, and ensure sufficient funds or credit are available for each billing cycle.

All fees are quoted and charged in US Dollars (USD). Prices are exclusive of value added tax (VAT), sales tax, and any other applicable taxes or duties, which will be calculated and added at checkout where required by law based on your billing location. You are responsible for providing accurate billing and tax information, including a valid VAT identification number where you are eligible to be charged under the reverse charge mechanism.

We do not store your payment card details; all payment data is handled by Stripe. If a payment fails, we may retry the charge and may suspend your access to the Service until payment is resolved. Repeated payment failure may result in cancellation of your subscription.

6.3 Price changes

We may modify plan features or pricing at any time. Any price increase affecting an existing subscription takes effect no earlier than 30 days after we notify you by email, and applies only from your next renewal onwards. If you do not accept a price change, you may cancel before it takes effect. Continuing your subscription after the effective date constitutes acceptance of the new price.

7. Cancellation, Refunds, and Right of Withdrawal

7.1 How to cancel

You may cancel your subscription at any time, without giving a reason and without penalty. Cancellation is self-service and takes a few seconds:

Open your dashboard, go to Settings, find the Plan & Billing section, and select Manage subscription.
Alternatively, email hello@statusdrop.dev from the address associated with your account and we will cancel on your behalf.

Cancelling is at least as easy as subscribing, and no retention call, chat, or approval step is required. Upon cancellation:

Your access to all features remains active until the end of the billing period you have already paid for.
No further charges are made after the current period ends.
At the end of the billing period, access to the Service is suspended and your widgets and status pages stop serving data.
Your configuration data (stacks, services, settings) is retained for 30 days after cancellation and becomes available again if you resubscribe within that window.

7.2 Refund policy

Subject to your statutory rights described in section 7.3, and except where applicable law requires otherwise:

All payments are final and non-refundable. This includes both monthly and annual subscription fees.
We do not provide refunds, credits, or prorated amounts for partial billing periods, unused time remaining on a subscription, or periods during which you did not use the Service.
Forgetting to cancel is not a ground for a refund. Because renewal is automatic and disclosed in section 6.1, because your renewal date is always visible in your billing settings, and because cancellation is self-service and available at any time, it is your responsibility to cancel before a renewal if you no longer wish to be billed.
Cancelling after a renewal charge has been made ends future renewals; it does not refund the period that has already started. You keep access for the full period you paid for.
No refund is due where we suspend or terminate your account for a breach of these Terms.

We offer a 14-day free trial with full access to every feature and no payment method required, precisely so that you can evaluate the Service completely before paying anything.

If you believe you have been charged in error, for example a duplicate charge or a charge after a confirmed cancellation, contact us at hello@statusdrop.dev within 30 days of the charge and we will investigate and correct any genuine billing error.

7.3 Right of withdrawal (EU, EEA, and UK consumers)

If you are a consumer resident in the European Union, the European Economic Area, or the United Kingdom, you normally have a period of 14 days to withdraw from a distance contract without giving a reason.

The Service is supplied as digital content and digital services made available to you immediately upon subscription. Accordingly, by starting a paid subscription you expressly:

request that we begin supplying the Service immediately, during the withdrawal period; and
acknowledge that you will lose your right of withdrawal once the Service has been supplied, in accordance with Article 16 of Directive 2011/83/EU on consumer rights (as amended) and the equivalent provisions of Romanian and UK law implementing it.

Nothing in these Terms limits your mandatory statutory rights as a consumer, including rights in respect of a Service that is not supplied in conformity with the contract. If you are a consumer in the EU, you may also use the European Commission's Online Dispute Resolution platform to resolve disputes.

These provisions apply to consumers. If you subscribe in the course of a trade, business, craft, or profession, you are not a consumer and consumer withdrawal rights do not apply to you.

8. Acceptable Use and Fair Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

Use the Service to transmit any harmful, malicious, or destructive code, including viruses, worms, or trojans.
Attempt to gain unauthorized access to our systems, infrastructure, or other users' accounts.
Use the Service in violation of any applicable local, national, or international law or regulation.
Resell, redistribute, sublicense, or provide access to the Service to third parties without our prior written authorization.
Use the Service to overload, abuse, or excessively poll third-party status page APIs beyond normal monitoring frequency.
Configure health checks or custom status URLs against systems you do not own or are not authorized to monitor.
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service (except to the extent permitted by applicable law).
Use the Service to collect, harvest, or store personal data of third parties without their consent, including importing email addresses into status page subscriber lists without a valid legal basis.
Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
Use the Service in connection with any illegal, fraudulent, or deceptive activity.
Remove, alter, or obscure any proprietary notices, labels, or marks on the Service except through the branding toggle provided within the widget builder.

Fair use of the API: API and widget endpoints are rate limited. Current limits are published in our documentation and returned in the X-RateLimit response headers. We may adjust these limits, and may throttle or suspend access where usage materially exceeds normal use, degrades the Service for others, or appears automated at a scale inconsistent with a single account.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

9. Intellectual Property and Feedback

The Service, including all content, features, functionality, software, code, designs, text, graphics, logos, and trademarks, is owned by StatusDrop and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include the right to modify, reproduce, distribute, or create derivative works based on the Service.

You retain all rights to your own content and data that you provide to the Service, including stack names, custom service configurations, incident text, and widget customizations. By using the Service, you grant us a limited license to host, process, and display this content solely for the purpose of providing the Service to you.

Third-party names and marks: service names, logos, and status data of third parties displayed through the Service remain the property of their respective owners and are used for identification purposes only. Their display does not imply affiliation with, or endorsement by, those third parties.

Feedback: if you send us suggestions, feature requests, or other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback into the Service without obligation or compensation to you. You are not required to send us feedback.

10. Widget Embed Usage

The StatusDrop embeddable widget is provided as a JavaScript bundle served from statusdrop.dev/widget.js. By embedding the widget on your website, you agree to the following:

The widget will make periodic requests to our API (approximately every 60 seconds) to fetch updated status data for your configured services.
You are responsible for ensuring the widget embed code is placed correctly on your site and does not interfere with your site's functionality.
The "Powered by StatusDrop" badge may be removed using the branding toggle in the widget builder. Hiding or obscuring it by other means (CSS, JavaScript, etc.) is a violation of these Terms and may result in account suspension.
We do not guarantee that the widget will be compatible with all websites, browsers, or content management systems.
You must not modify the widget source code, intercept its API calls, or cache its responses outside of normal browser caching behavior.

11. Data Protection and Subscriber Data

Your use of the Service is also governed by our Privacy Policy, available at statusdrop.dev/privacy, which forms part of these Terms. Please review it carefully.

Your personal data: in respect of your own account data, we act as data controller and process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable local data protection laws. You have the right to access, correct, delete, or port your personal data, as well as the right to restrict or object to certain processing activities. To exercise these rights, contact hello@statusdrop.dev.

Status page subscriber data: where you use the status page subscribers feature, the email addresses of your subscribers are personal data belonging to your end users. In respect of that data, you are the data controller and we act as your data processor. We process subscriber data only on your documented instructions, only to deliver the notifications you configure, and we do not use it for our own purposes or share it with anyone other than the subprocessors listed in our Privacy Policy. You are responsible for having a valid legal basis for collecting the subscriber data you place into the Service, and for honouring the rights of your subscribers. A Data Processing Agreement is available on request at hello@statusdrop.dev.

Status data: All status information displayed by the Service is derived from publicly available third-party status page APIs, or from health check endpoints you configure. We do not access any private or authenticated systems to gather status data. This information is provided as-is, and we make no guarantees about its accuracy or timeliness.

Data retention: Status check history is retained for 90 days. Upon account deletion, your personal data and configuration data will be permanently removed within 30 days, except where retention is required by law.

12. Third-Party Services

The Service integrates with and relies upon the following third-party services:

Clerk for authentication, user management, and subscription billing.
Stripe (via Clerk) for payment processing.
Convex for database and real-time data synchronization.
Vercel for hosting, content delivery, and custom domain provisioning.
Upstash Redis for caching and rate limiting.
Resend for transactional and notification email delivery.
PostHog for product analytics and Sentry for error monitoring.
Cloudflare where you choose to use Domain Connect to configure a custom domain.
Various third-party status page APIs for status data retrieval.

A full description of what each provider processes is set out in our Privacy Policy. We are not responsible for the availability, accuracy, or performance of these third-party services. Your use of these services through StatusDrop is subject to their respective terms of service and privacy policies. Outages or changes to these third-party services may affect the availability or functionality of StatusDrop, and we shall not be held liable for any such disruptions.

13. Service Level and Availability

We strive to maintain high availability of the Service but do not offer a formal Service Level Agreement (SLA). Specifically:

We do not guarantee any specific uptime percentage or availability target.
The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
Status check intervals (1 minute target) may vary due to system load or third-party API responsiveness.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
Scheduled maintenance windows will be communicated in advance when possible.

If we decide to discontinue the Service entirely, we will give subscribers at least 30 days notice by email and will not charge for any period after the shutdown date.

14. Beta and Experimental Features

We may make features available that are labelled beta, experimental, preview, or early access. Such features are provided for evaluation only, may be incomplete or unstable, may change or be withdrawn at any time without notice, and are excluded from any commitment in these Terms regarding availability or support. You use them at your own risk.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STATUSDROP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF STATUS INFORMATION DISPLAYED BY THE SERVICE.
WARRANTIES THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.

Third-party service status data is retrieved from publicly available APIs and may be delayed, inaccurate, or incomplete. You acknowledge that reliance on status data displayed by the Service is at your sole risk. StatusDrop is not a substitute for your own monitoring and incident response processes.

Nothing in this section excludes or limits any warranty or right that cannot lawfully be excluded or limited, including the statutory rights of consumers.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STATUSDROP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL.
COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES.
DAMAGES ARISING FROM YOUR RELIANCE ON STATUS INFORMATION DISPLAYED BY THE SERVICE.
DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS.

IN ANY CASE, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO STATUSDROP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100). THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

17. Indemnification

You agree to indemnify, defend, and hold harmless StatusDrop, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; (d) any content or data you submit to or through the Service, including status page subscriber lists; or (e) your negligent or wrongful conduct. This indemnification obligation will survive the termination of these Terms and your use of the Service. This section does not apply where you are acting as a consumer.

18. Termination

Termination by you: You may cancel your subscription or delete your account at any time through the dashboard settings page, or by contacting us at hello@statusdrop.dev. Deleting your account also cancels any active subscription. Cancelling a subscription does not by itself delete your account.

Termination by us: We may suspend or terminate your account immediately, without prior notice or liability, if: (a) you breach any provision of these Terms; (b) you fail to pay applicable fees when due; (c) your use of the Service poses a security risk or may adversely affect other users; or (d) we are required to do so by law.

Effect of termination: Upon termination, your right to use the Service will immediately cease. Your embedded widgets will stop functioning. Your hosted status pages will become unavailable. We will retain your data for up to 30 days following termination, after which it will be permanently deleted unless retention is required by law. You may export your data through the API at any time before termination takes effect.

The following sections shall survive termination: Intellectual Property and Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive.

19. Force Majeure

We are not liable for any failure or delay in performing our obligations under these Terms where that failure or delay results from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, epidemic, government action, labour disputes, internet or power outages, denial-of-service attacks, or the failure or unavailability of third-party infrastructure or service providers on which the Service depends.

20. Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign these Terms without restriction, including to an affiliate or in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets. Where we do so, we will notify you by email and, if you are a consumer, you may cancel your subscription if you do not wish to continue with the new provider.

21. Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of Romania and, where applicable, the law of the European Union, without regard to conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the exclusive jurisdiction of the competent courts of Romania.

If you are a consumer resident in the European Union, nothing in this section deprives you of the protection of the mandatory consumer law of your country of residence, or of your right to bring proceedings before the courts of that country.

22. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice by:

Posting the updated Terms on this page with a revised "Last updated" date.
Sending an email notification to the address associated with your account for significant changes.
Displaying a notice within the Service dashboard.

Material changes will become effective no earlier than 30 days after notification. Non-material changes (such as clarifications or minor corrections) may take effect immediately. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service and cancel your account.

23. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

24. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by StatusDrop on the Service, constitute the entire agreement between you and StatusDrop regarding your use of the Service. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

25. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

General and billing: hello@statusdrop.dev
Privacy and data protection: hello@statusdrop.dev
Website: statusdrop.dev/support

For GDPR-related requests (data access, correction, deletion, or portability), please email hello@statusdrop.dev with the subject line "GDPR Request" and include your account email address. We will respond to all data protection requests within 30 days.