Terms of Service

Last updated: March 5, 2026

1. Acceptance of Terms

By accessing, browsing, or using StatusDrop ("the Service"), operated at statusdrop.dev, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree with any part of these Terms, you must not access or use the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Description of Service

StatusDrop is a software-as-a-service (SaaS) platform that provides:

  • Embeddable status widgets that display real-time health information of third-party services on your website.
  • Hosted status pages accessible at statusdrop.dev/s/your-slug (or via custom domain for Pro users) showing aggregated service health data.
  • A visual widget builder for configuring widget templates, themes, and display options.
  • A pre-integrated service catalog of 550+ popular third-party services with automated status monitoring.
  • Webhook notifications (Slack, Discord, Telegram) and email alerts for status changes (Pro plan).

StatusDrop monitors publicly available status page APIs and aggregates this information for display. We do not provide uptime monitoring of your own infrastructure; rather, we track the health of the third-party services your application depends on.

3. Account Registration

To use the Service, you must create an account through our authentication provider, Clerk. By registering, you agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information to keep it accurate and complete.
  • Maintain the security and confidentiality of your account credentials.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately at support@statusdrop.dev if you become aware of any unauthorized use of your account.

You must be at least 16 years of age to create an account and use the Service. One person or legal entity may not maintain more than one free account. We reserve the right to refuse registration or cancel accounts at our discretion.

4. Subscription Plans and Billing

StatusDrop offers two subscription tiers:

Free Plan: Includes 1 service stack, up to 3 services per stack, service request submissions, 1 widget template (Minimal), light/dark/auto themes, 5-minute check intervals, 7-day status history, and a "Powered by StatusDrop" badge on all widgets and status pages.

Pro Plan ($14.99/month, or $99.99/year): Includes up to 10 service stacks, unlimited services per stack, unlimited custom URLs, all widget templates and themes, 1-minute check intervals, 90-day status history, Slack/Discord webhook notifications, email alerts, custom CNAME for status pages, optional removal of the "Powered by StatusDrop" badge, and access to the full widget builder.

Feature limits are enforced as described on our pricing page at statusdrop.dev/pricing. We reserve the right to modify plan features or pricing at any time, with at least 30 days advance notice for existing subscribers.

5. Payment Terms

All payments for the Pro plan are processed through Stripe via our authentication and billing provider, Clerk. By subscribing to the Pro plan, you agree to:

  • Provide valid and current payment information through the Stripe checkout process.
  • Authorize recurring charges at the applicable subscription rate (monthly or annual).
  • Ensure sufficient funds or credit are available for each billing cycle.

All fees are quoted and charged in US Dollars (USD). Prices are exclusive of applicable taxes, which will be added where required by law. Failed payments may result in suspension of Pro features until payment is resolved. We do not store your payment card details directly; all payment data is handled securely by Stripe.

6. Cancellation and Refunds

You may cancel your Pro subscription at any time through your dashboard settings or by contacting us at support@statusdrop.dev. Upon cancellation:

  • Your Pro features will remain active until the end of the current billing period.
  • At the end of the billing period, your account will revert to the Free plan with its associated limitations.
  • If your usage exceeds Free plan limits (e.g., multiple stacks or more than 5 services per stack), you will need to remove excess resources or they may become inaccessible.

Refunds are generally not provided for partial billing periods. If you believe you have been incorrectly charged, please contact us at support@statusdrop.dev within 14 days of the charge, and we will review your case. We may, at our sole discretion, issue refunds or credits in exceptional circumstances.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service to transmit any harmful, malicious, or destructive code, including viruses, worms, or trojans.
  • Attempt to gain unauthorized access to our systems, infrastructure, or other users' accounts.
  • Use the Service in violation of any applicable local, national, or international law or regulation.
  • Resell, redistribute, sublicense, or provide access to the Service to third parties without our prior written authorization.
  • Use the Service to overload, abuse, or excessively poll third-party status page APIs beyond normal monitoring frequency.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service (except to the extent permitted by applicable law).
  • Use the Service to collect, harvest, or store personal data of third parties without their consent.
  • Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
  • Use the Service in connection with any illegal, fraudulent, or deceptive activity.
  • Remove, alter, or obscure any proprietary notices, labels, or marks on the Service (including the "Powered by StatusDrop" badge on Free plan widgets, which must remain visible and unmodified).

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

8. Intellectual Property

The Service, including all content, features, functionality, software, code, designs, text, graphics, logos, and trademarks, is owned by StatusDrop and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. This license does not include the right to modify, reproduce, distribute, or create derivative works based on the Service.

You retain all rights to your own content and data that you provide to the Service, including stack names, custom service configurations, and widget customizations. By using the Service, you grant us a limited license to use this content solely for the purpose of providing the Service to you.

9. Widget Embed Usage

The StatusDrop embeddable widget is provided as a JavaScript bundle served from statusdrop.dev/widget.js. By embedding the widget on your website, you agree to the following:

  • The widget will make periodic requests to our API (approximately every 60 seconds) to fetch updated status data for your configured services.
  • You are responsible for ensuring the widget embed code is placed correctly on your site and does not interfere with your site's functionality.
  • Free plan users must display the "Powered by StatusDrop" badge. Removing, hiding, or obscuring this badge via CSS, JavaScript, or any other method is a violation of these Terms and may result in account suspension.
  • We do not guarantee that the widget will be compatible with all websites, browsers, or content management systems.
  • You must not modify the widget source code, intercept its API calls, or cache its responses outside of normal browser caching behavior.

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, available at statusdrop.dev/privacy. Please review it carefully. By using the Service, you consent to the collection and processing of data as described in our Privacy Policy.

Data processing and GDPR compliance: If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable local data protection laws. You have the right to access, correct, delete, or port your personal data, as well as the right to restrict or object to certain processing activities. To exercise these rights, contact us at support@statusdrop.dev.

Data we collect: Account information (email address, name) provided through Clerk; stack and service configuration data; status check results and history; widget usage and configuration data; and standard server logs (IP addresses, browser information, timestamps).

Status data: All status information displayed by the Service is derived from publicly available third-party status page APIs. We do not access any private or authenticated systems to gather status data. This information is provided as-is, and we make no guarantees about its accuracy or timeliness.

Data retention: Status check history is retained for 7 days on the Free plan and 90 days on the Pro plan. Upon account deletion, your personal data and configuration data will be permanently removed within 30 days, except where retention is required by law.

11. Third-Party Services

The Service integrates with and relies upon the following third-party services:

  • Clerk for authentication and user management.
  • Stripe (via Clerk) for payment processing.
  • Convex for database and real-time data synchronization.
  • Vercel for hosting and content delivery.
  • Upstash Redis for caching and rate limiting.
  • Various third-party status page APIs for status data retrieval.

We are not responsible for the availability, accuracy, or performance of these third-party services. Your use of these services through StatusDrop is subject to their respective terms of service and privacy policies. Outages or changes to these third-party services may affect the availability or functionality of StatusDrop, and we shall not be held liable for any such disruptions.

12. Service Level and Availability

We strive to maintain high availability of the Service but do not offer a formal Service Level Agreement (SLA). Specifically:

  • We do not guarantee any specific uptime percentage or availability target.
  • The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
  • Status check intervals (5 minutes for Free, 1 minute for Pro) are targets and may vary due to system load or third-party API responsiveness.
  • We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
  • Scheduled maintenance windows will be communicated in advance when possible.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STATUSDROP DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF STATUS INFORMATION DISPLAYED BY THE SERVICE.
  • WARRANTIES THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS.

Third-party service status data is retrieved from publicly available APIs and may be delayed, inaccurate, or incomplete. You acknowledge that reliance on status data displayed by the Service is at your sole risk. StatusDrop is not a substitute for your own monitoring and incident response processes.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STATUSDROP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
  • LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL.
  • COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES.
  • DAMAGES ARISING FROM YOUR RELIANCE ON STATUS INFORMATION DISPLAYED BY THE SERVICE.
  • DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS.

IN ANY CASE, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO STATUSDROP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100). THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless StatusDrop, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; (d) any content or data you submit to or through the Service; or (e) your negligent or wrongful conduct. This indemnification obligation will survive the termination of these Terms and your use of the Service.

16. Termination

Termination by you: You may cancel your account at any time through the dashboard settings page or by contacting us at support@statusdrop.dev. If you have an active Pro subscription, cancellation of your account will also cancel your subscription.

Termination by us: We may suspend or terminate your account immediately, without prior notice or liability, if: (a) you breach any provision of these Terms; (b) you fail to pay applicable fees when due; (c) your use of the Service poses a security risk or may adversely affect other users; or (d) we are required to do so by law.

Effect of termination: Upon termination, your right to use the Service will immediately cease. Your embedded widgets will stop functioning. Your hosted status pages will become unavailable. We will retain your data for up to 30 days following termination, after which it will be permanently deleted unless retention is required by law.

The following sections shall survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which StatusDrop operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the exclusive jurisdiction of the competent courts in the jurisdiction where StatusDrop is established. For users in the European Union, nothing in this section shall affect your right to bring proceedings before the courts of your country of residence as permitted under applicable consumer protection law.

18. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice by:

  • Posting the updated Terms on this page with a revised "Last updated" date.
  • Sending an email notification to the address associated with your account for significant changes.
  • Displaying a notice within the Service dashboard.

Material changes will become effective no earlier than 30 days after notification. Non-material changes (such as clarifications or minor corrections) may take effect immediately. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service and cancel your account.

19. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by StatusDrop on the Service, constitute the entire agreement between you and StatusDrop regarding your use of the Service. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

21. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

  • Email: support@statusdrop.dev
  • Website: statusdrop.dev/support

For GDPR-related requests (data access, correction, deletion, or portability), please email support@statusdrop.dev with the subject line "GDPR Request" and include your account email address. We will respond to all data protection requests within 30 days.