Other Services

Is Freshdesk down?

Live Freshdesk status from Freshdesk's official status page, checked every 5 minutes by StatusDrop. Includes recent outages and daily uptime.

Current Freshdesk status

Right now

Operational

Freshdesk is operational (not down) as of .

uptime over 60 days
100%
uptime over 60 days
issues in the last 72 h
2
issues in the last 72 h
between checks
5 min
between checks

Daily uptime

Freshdesk uptime, last 90 days

100% over 60 days with data

90 days agoToday
OperationalDegradedPartial outageMajor outageNo data

Uptime counts degraded performance as up and partial or major outages as down. Checks where the status page could not be read are excluded.

Recent issues

Recent Freshdesk outages and incidents

  • DegradedNov 2, 10:18 UTClasted 3 h 4 min
  • DegradedOct 30, 21:38 UTClasted 14 h 40 min

Based on StatusDrop's own checks of updates.freshdesk.com. Times are approximate to the 5-minute check interval. For incident details, see the official status page.

Method

How StatusDrop checks Freshdesk

Every 5 minutes StatusDrop reads Freshdesk's official status page at updates.freshdesk.com and records the overall status. When Freshdesk reports a problem, it shows up here and in every StatusDrop stack that depends on Freshdesk.

This page reflects what Freshdesk publicly reports. If Freshdesk looks operational but you still see errors, the issue may be specific to your region, account or integration: check your own logs and Freshdesk's support channels.

Quick answers

Freshdesk status, in short

Is Freshdesk down right now?
Freshdesk is operational (not down) as of 2026-11-02T22:04:02.301Z.
What is Freshdesk's uptime?
Freshdesk had 100% uptime over the last 60 days with data, based on StatusDrop checks of its official status page.
When was Freshdesk's last outage?
StatusDrop last detected a degraded for Freshdesk starting 2026-11-02T10:18:17.188Z.

Machine-readable: JSON or Markdown, free, no API key.

For your own product

Show Freshdesk status
on your own status page.

Your users blame you when Freshdesk has an outage. StatusDrop watches Freshdesk and 550+ other services, alerts you by email, Slack, Discord or Telegram, and shows their live status on your own status page and embeddable widget, so customers know the problem is upstream.

  • Alerts the moment Freshdesk reports degraded performance or an outage.

  • Show Freshdesk status on your hosted status page or with one script tag on your site.

Monitor Freshdesk free for 14 daysNo credit card. $9.99/mo after the trial.